Privacy Policy

This website is owned and operated by Carcoon Australasia, a business that is committed to protecting the privacy of its users.

Whilst Carcoon Australasia strives to deliver more convenient, customised services that meet your present and future needs, we also appreciate the uncertainty that comes with interacting in a constantly changing environment. We are sensitive to the concerns that our users may have with regards to the confidentiality, security and use of their personal information via our website, and would like to reassure you of our position on this matter.

For concerns regarding privacy, we can be reached via e-mail here.

We collect the e-mail addresses of those who communicate with us via e-mail and by information volunteered by our clients, such as survey information and/or site registrations. The information we collect is used to improve the content of our webpages and to notify consumers about updates to our website. This information is not shared with other organisations.

If you supply us with your postal address online you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online.

From time to time, we may use client information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.